Irma Holdings Logo
Irma Holdings Logo

Careers

IRMA Group – A Preferred Employer in a Shifting Business Landscape

The IRMA Group of Companies takes pride in providing an environment for employees to learn and excel. We are always on the lookout for talent to expand our ability to deliver excellence to our clients.

If you are a domain expert in one of our business lines, or if you aspire to be groomed into one, reach out to us and have a conversation about employment opportunities at IRMA Group.

Our Culture

A Commitment to Excellence and Inclusivity Find Out More

Culture

About IRMA Holdings: A Commitment to Excellence and Inclusivity

IRMA Holdings is a leader in Business Process Outsourcing, Digital Insurance Distribution, Cybersecurity, and IT services, delivering tech-driven business efficiency across the Asia Pacific region. Since 2014, we’ve been dedicated to leveraging cutting-edge technology to eliminate inefficiencies and accelerate business success.

Our vision, “A World with Zero Technology Gaps”, is reflected in everything we do. Driven by our core values — Intelligent, Innovative, Intuitive — we constantly push boundaries to solve tomorrow’s challenges today.

At IRMA, we believe in the power of people and diversity. We foster an inclusive environment where every voice is valued, and everyone has the opportunity to thrive. As an SG Enable Silver award recipient, we are proud to champion diversity and empower persons with disabilities (PwDs). We are equally passionate about nurturing young talent, providing them with the support, mentorship, and growth opportunities to help shape the future of business.

Together, we are shaping the future—One Team, One Goal.

Our People

We innovate, inspire, and succeed together Find Out More

Our People, Our Strength

At IRMA, our people are the heartbeat of our success. We believe in fostering an inclusive, dynamic environment where every voice is valued and innovation thrives. Here, your growth is our priority—whether you’re exploring cutting-edge technologies or collaborating across global teams, you’ll find endless opportunities to shape the future. Join us, and be part of a company that values diverse perspectives, champions personal and professional development, and celebrates every achievement along the way. At IRMA, we don’t just work together—we innovate, inspire, and succeed together.

Explore A Career

BPO

Insurtech

Cybersecurity

Systems Integration & IT Services

Marketing Specialist
Irma Holdings Pte. Ltd.
Singapore
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Elevate your career with us and be part of something extraordinary.

Apply Now
Sales Manager
Irma Holdings Pte. Ltd.
Singapore
List of requirements:
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Elevate your career with us and be part of something extraordinary.

Apply Now
Systems Administration
Irma Holdings Pte. Ltd.
Singapore
List of requirements:
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Elevate your career with us and be part of something extraordinary.

Apply Now
Insurance Advisor
Irma Holdings Pte. Ltd.
Singapore
List of requirements:
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Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.

Elevate your career with us and be part of something extraordinary.

Apply Now

Analysis

  • Routine reviews of key performance indicators
  • Identify data trends and optimize to elevate outcomes
  • Develop action plans to support improvement
  • Establish framework to ensure continuous positive evolution
  • Implement analysis insights to improve desired outcomes

Technology

  • Deploy state of the art technology and systems with multi-channel capability from our Unified Communications portfolio
  • Increase automation to minimize manual errors
  • Technology enabled compliance to support meeting regulator requirements (PDPA)
  • Hosted, cloud-based or on-premise deployment

Facilities

  • Identify, design and buildout bespoke facilities
  • Right-size for optimized utilization
  • Balance of style and ergonomics
  • Able to accommodate state of the art technology
  • Reduction of crosstalk and negative ambient noise

Implementation

  • Allocation of calibrated resources
  • Recruitment and training standards implementation
  • Technical infrastructure deployment
  • Establish operational cadence
  • Assess project and mitigate risks

Human Resources

  • Selection and recruitment of staff
  • Training and onboarding programmes
  • Rewards and recognition structure
  • Retention analysis and strategies
  • Performance management

Planning

  • Ensure infrastructure and resource readiness
  • Plan technical equipment, infrastructure and facilities requirements
  • Establish recruitment and training Standards
  • Align operational processes with business requirements
  • Agree on SLAs, KPIs, and governance

Design

  • Consult with the client to design and align with organizational strategy and requirements
  • Identify key objectives and measures of success
  • Visualize an omni-channel capability that allows interaction via your client’s preferred method
  • Understand & quantify opportunity
  • Finalize scope