Digital Insurance Distribution

Insurance Brokerage and Agencies

Ark Insure Broker Co Ltd (Thailand)

Ark Insure Broker Co Ltd (Thailand) is a non-Life Insurance broker with a focus on motor and health insurance. It is licensed as an insurance broker and incorporated in Thailand.

  • Subsidiary of IRMA, non-life insurance broker in Thailand since December 2015.
  • Specializes in motor, health, and other non-life insurance brokering.
  • Trusted by Thai government agencies and national enterprises.
  • Manages the Thai Volunteer Welfare Program and village fund welfare project since 2018.
  • Collaborates with Share Ring in Australia and Samart Telecom Public Ltd. to establish an international travel insurance program with Dhiphaya Insurance Public Ltd.
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Stere Philippines Insurance Agency Inc (Philippines)
  • Subsidiary of IRMA, licensed insurance agent in the Philippines since October 2023.
  • Facilitates insurance transactions via the Stere Insurance API Platform.
  • Distributes to embedded insurance partners, affinity groups, MGAs, and brokers.
  • Offers access to products, smart underwriting tools, policy admin, bordereau management, billing, reporting, and analytics through one API.
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Stere Singapore Insurance Agency Pte Ltd
  • Stere Singapore Insurance Agency Pte Ltd is a subsidiary of IRMA, licensed as an insurance agent in Singapore since April 2024. 
  • Distributes insurance services in digital space, centered on embedded insurance partners, affinity groups, Managing General Agents (MGAs), and brokers.
  • Using the Stere Insurance unified API platform, we provide access to a wide array of products and services, such as smart underwriting tools, policy administration, bordereau management, billing, reporting, and analytics.
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Analysis

  • Routine reviews of key performance indicators
  • Identify data trends and optimize to elevate outcomes
  • Develop action plans to support improvement
  • Establish framework to ensure continuous positive evolution
  • Implement analysis insights to improve desired outcomes

Technology

  • Deploy state of the art technology and systems with multi-channel capability from our Unified Communications portfolio
  • Increase automation to minimize manual errors
  • Technology enabled compliance to support meeting regulator requirements (PDPA)
  • Hosted, cloud-based or on-premise deployment

Facilities

  • Identify, design and buildout bespoke facilities
  • Right-size for optimized utilization
  • Balance of style and ergonomics
  • Able to accommodate state of the art technology
  • Reduction of crosstalk and negative ambient noise

Implementation

  • Allocation of calibrated resources
  • Recruitment and training standards implementation
  • Technical infrastructure deployment
  • Establish operational cadence
  • Assess project and mitigate risks

Human Resources

  • Selection and recruitment of staff
  • Training and onboarding programmes
  • Rewards and recognition structure
  • Retention analysis and strategies
  • Performance management

Planning

  • Ensure infrastructure and resource readiness
  • Plan technical equipment, infrastructure and facilities requirements
  • Establish recruitment and training Standards
  • Align operational processes with business requirements
  • Agree on SLAs, KPIs, and governance

Design

  • Consult with the client to design and align with organizational strategy and requirements
  • Identify key objectives and measures of success
  • Visualize an omni-channel capability that allows interaction via your client’s preferred method
  • Understand & quantify opportunity
  • Finalize scope